1. Introduction
KleverKlues™ (“we,” “our,” or “us”) is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our platform.
2. Data We Collect
We practice minimal data collection. We only collect:
- • Account information (email, name — optional)
- • Assessment responses (encrypted)
- • Session records (encrypted, accessible only to you and your professional)
- • Journal entries (end-to-end encrypted)
- • Usage analytics (anonymized)
3. How We Use Your Data
- • To provide emotional support services
- • To match you with appropriate professionals
- • To personalize your wellbeing journey
- • To improve our platform (anonymized data only)
- • To ensure safety through crisis detection
4. Data Security
All personal and emotional data is encrypted using AES-256 encryption. We implement zero-trust security principles, multi-factor authentication, and regular security audits. Your conversations are end-to-end encrypted.
5. Your Rights (DPDP Compliance)
Under India's Digital Personal Data Protection Act, you have the right to:
- • Access all your personal data
- • Correct inaccurate data
- • Delete your account and all data
- • Export your data in portable format
- • Withdraw consent at any time
- • File a grievance with us or the Data Protection Board
6. What We Never Do
- • We never sell your personal data
- • We never share emotional records with employers or insurers
- • We never use your data for advertising
- • We never require real identity for support services
7. Contact Us
For privacy-related questions or to exercise your data rights, contact our Data Protection Officer at privacy@kleverklues.com or visit our Data Rights page.
